Terms & Conditions

By accessing this website or engaging Ximena Consulting (“we”, “us”, or “our”) for services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the website or our services.

We provide operations and business consulting services, including advisory, systems design, transformation, and related engagements. Specific deliverables, timelines, and scope are defined in the proposal or agreement for each engagement.

Certain sessions and solutions are scheduled and paid for in advance through our booking process. A booking is confirmed once payment has been received. Session details and any prerequisites will be shared following confirmation.

Fees for sessions and engagements are set out at the time of booking or in the applicable agreement. Payments are processed through our third-party payment provider. All fees are due as specified and are exclusive of any applicable taxes unless stated otherwise.

Requests to cancel or reschedule a paid session should be made in advance. Eligibility for rescheduling or refunds is handled on a case-by-case basis and may be subject to the terms communicated at the time of booking.

To deliver effective outcomes, you agree to provide accurate information and timely access to the people, data, and resources reasonably required for the engagement.

All website content, frameworks, and materials are owned by or licensed to Ximena Consulting and are protected by applicable intellectual property laws. Deliverables produced for a client are governed by the terms of the relevant engagement agreement.

We treat client information shared during an engagement as confidential and use it solely to deliver the agreed services, except where disclosure is required by law.

Our services are provided on a professional, good-faith basis. To the fullest extent permitted by law, Ximena Consulting shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

We may update these Terms & Conditions from time to time. Continued use of the website or our services after changes are posted constitutes acceptance of the revised terms.

For questions about these Terms & Conditions, please contact us at info@ximenaconsulting.com.